Introducing Bea by Be Connect

Never miss a customer again.

Bea is your AI receptionist that answers business calls 24/7 — speaking naturally with callers, capturing leads, booking appointments and transferring the important ones to your team.

See How Bea Works
NZ & AU focused 24/7 answering Human call transfer
B
Incoming call — Luxe Hair & BeautySarah · New customer
LIVE

Built for busy businesses across New Zealand & Australia

24/7 answering Never misses a call Natural conversations Human call transfer Appointment booking NZ & AU support

How many customers are you losing when you can't answer?

🔧

You're on the job

You're under a sink, up a roof, driving between jobs or in front of a customer — your hands are full.

📱

Your phone keeps ringing

Every unanswered call could be a new job walking out the door before you even hear about it.

↪️

They call someone else

If a customer can't reach you, they simply dial the next name on the list — your competitor.

That's where Bea comes in.

How Bea works

Your receptionist. Without the receptionist hours.

01STEP ONE

Bea answers

Every call is answered professionally in a natural local voice — day, night, weekends and public holidays.

02STEP TWO

Bea understands

She listens to what your customer needs and responds naturally, using your business knowledge.

03STEP THREE

Bea takes action

Capture the lead, book the appointment, send an SMS or transfer the call straight to your team.

Hear Bea in action

Real conversations, handled.

Switch between scenarios to see how Bea handles different kinds of callers.

B
Bea · AI Receptionist LIVE
Features

More than answering the phone.

Everything you'd expect from a great receptionist — and a few things they can't do.

📞

24/7 Call Answering

Bea answers whenever your team can't — including nights and weekends.

💬

Natural Conversations

Callers speak normally instead of fighting a phone menu.

🎯

Lead Capture

Names, numbers, job details and other information — captured every time.

📅

Appointment Booking

Connect your calendar and let Bea book jobs directly.

↪️

Call Transfer

Route urgent calls straight through to the right person.

✉️

SMS Notifications

Get an instant text when Bea handles an important call.

🧠

Business Knowledge

Train Bea on your website, services, FAQs and hours.

📝

Call Summaries

A clear written summary lands after every conversation.

🎙️

Call Recording

Where enabled and legally appropriate, securely record for review.

🏢

Multiple Departments

Send calls to sales, support, accounts or on-call staff.

🌙

After-Hours Service

Never leave a customer without an answer out of hours.

📤

Outbound Follow-up

Let Bea follow up with customers where appropriate.

Trained on your business

Bea learns how your business works.

Give Bea your website, services, FAQs, opening hours, pricing and call-handling rules. She uses your real business information to have genuinely useful conversations with your customers.

  • Answers FAQs the way you would
  • Knows your services, areas and hours
  • Follows your transfer and escalation rules
  • Live in minutes with call forwarding
⚙️ train-bea.config
Smith Plumbing
smithplumbing.co.nz
Emergency plumbingHot waterBlocked drainsMaintenance
Mon–Fri · 8:00am – 5:00pm
Emergency → on-call plumber
Industries

Built for businesses that can't always answer.

🔧

Trades

Plumbers · Electricians · Builders · HVAC · Roofing
Meet Bea for Trades →
🩺

Healthcare

Medical · Dental · Physio · Veterinary
Meet Bea for Clinics →
🏠

Property

Property Managers · Real Estate · Maintenance
Meet Bea for Property →
🚗

Automotive

Mechanics · Dealers · Towing
Meet Bea for Auto →
💼

Professional Services

Accountants · Consultants · Insurance
Meet Bea for Pro Services →
⚖️

Law Firms

Solicitors · Barristers · Immigration · Conveyancing
Meet Bea for Law Firms →
🕊️

Funeral Homes

Funeral directors · After-hours care · Compassionate answering
Meet Bea for Funeral Homes →
💇

Retail & Salons

Hair · Beauty · Barbers · Retail stores · Bookings
Meet Bea for Retail →
🧹

Home Services

Cleaning · Landscaping · Pest Control
Meet Bea for Home Services →
For tradies

Keep working. Let Bea answer the phone.

You're busy doing the work. Bea handles the calls — so the next job doesn't slip away while your hands are full.

  • Answer calls on the job
  • Capture new leads
  • Identify emergency calls
  • Send details by SMS
  • Transfer urgent calls
  • Book appointments
  • Work after hours
◗ CALLS ANSWERED THIS WEEK
37
while you were on the tools — 6 booked jobs, 4 after-hours calls handled, 0 missed.
Pricing

Simple pricing. Powerful AI reception.

Choose the plan that fits your call volume. Every plan includes 24/7 answering, business-specific training and transparent usage pricing. Starting from NZ$79/month.

Prices shown in NZD. Switch to AUD for Australian pricing.

Bea Starter

For small businesses that mainly need their calls answered.

NZ$79 /month
100 AI minutes / month
Extra minutes: NZ$0.39/min
  • 1 business number
  • 24/7 AI answering
  • Business-specific training
  • Caller details & message taking
  • Call summaries & email alerts
  • Basic call transfer
  • NZ & AU business support
Setup: NZ$99 FREE at launch
Most Popular

Bea Business

For busy trades, clinics and service businesses.

NZ$149 /month
300 AI minutes / month
Extra minutes: NZ$0.29/min
  • Everything in Starter
  • Appointment booking + calendar
  • Lead qualification
  • SMS notifications
  • Call recordings & transcripts
  • Custom call flows & after-hours rules
  • Basic CRM integration
  • Priority support
Setup: NZ$99 FREE at launch

Bea Pro

For businesses where a missed call means real lost revenue.

NZ$299 /month
750 AI minutes / month
Extra minutes: NZ$0.24/min
  • Everything in Business
  • Up to 3 business numbers
  • Multiple departments & routing
  • Outbound & SMS follow-up
  • Xero integration (where supported)
  • Advanced workflows & analytics
  • Priority onboarding & support
Setup: NZ$99 FREE at launch

Bigger call volumes or multiple locations? Bea Enterprise from NZ$599/month with 2,000+ minutes, custom SIP routing and a dedicated SLA. Talk to our team →

Already a Be Connect Voice customer? Save NZ$20/month on any Bea plan — Starter from NZ$59, Business from NZ$129, Pro from NZ$279.
Plan finder

Find the right Bea plan for your business.

Tell us roughly how many calls you take and we'll suggest a plan.

Your recommended plan
Bea Business
$149/mo est.
Estimated AI minutes400 min
Included minutes300 min
Estimated extra usage$29

Estimated pricing based on the information provided. Actual usage may vary.

Compare

How Bea compares.

A snapshot of the NZ & Australian AI receptionist market — check each provider's current pricing before you buy.

ProviderEntry priceIncluded usageSetupModel
Bea Starter$79100 min$99*Monthly + usage
Bea Business$149300 min$99*Monthly + usage
Bea Pro$299750 min$99*Monthly + usage
TalkifyFrom $129200 min$0Monthly + usage
Hey JodieFrom $49Unlimited*$0Flat monthly
BizzyBossFrom ~$147Usage based~$250Monthly + usage
Tamaki AIFrom ~$350150 min~$300Monthly + usage
FirstVoiceFrom ~$497Not publishedNot publishedManaged service

* Bea setup fees free during the launch period. Competitor pricing is based on publicly available information and may change — check the provider's current pricing before purchase.

The Be Connect advantage

More than AI. It's Be Connect.

Bea is backed by Be Connect — a New Zealand communications provider serving businesses across New Zealand and Australia. Your AI receptionist works alongside your business phone and communications services, from one provider you can actually call.

🌐 Broadband
☎️ Business Voice
Bea AI Receptionist
📱 Business Mobile
🛠️ Digital Services

One provider. One relationship. One business communications platform.

Explore Be Connect
Trust & privacy

Your customers' conversations matter.

Secure infrastructureBuilt on secure, access-controlled systems.
Business data protectionYour business information stays yours.
Controlled accessRole-based access to calls and data.
Call recording controlsRecording is configurable and consent-aware.
Transparent AI disclosureBea identifies herself as an AI assistant.
Data retention controlsRetention configured to your requirements.

Bea is designed with privacy and responsible AI use in mind. Call recording, data retention and information handling should be configured according to your business requirements and applicable New Zealand and Australian privacy obligations. Privacy Policy · Terms

In their words

Loved by busy businesses across NZ & Australia.

Placeholder testimonials shown during development — real customer stories to follow.

PLACEHOLDER
★★★★★

"Bea has transformed the way we handle calls — nothing gets missed anymore."

HP
Hema ParekhDestination NZI
PLACEHOLDER
★★★★★

"We booked three jobs in the first week from calls we would have missed."

PN
Paul NewDispatch NZ
PLACEHOLDER
★★★★★

"It's like having a receptionist who never takes a day off."

VS
Vinesh SinghOutercity
FAQs

Questions, answered.

No. Bea is an AI receptionist. She's designed to communicate naturally and identifies herself as an AI assistant when appropriate.

Yes, subject to your telephony setup. Calls can be forwarded or integrated with your Be Connect business voice service.

Yes. You configure rules for when calls should be transferred to your team.

Yes, with supported calendar integrations on the Business plan and above.

Yes. Bea answers calls 24/7 — including evenings, weekends and public holidays.

Bea can be configured to identify specific emergency situations and follow predefined escalation rules. She does not replace emergency services.

Yes. Your business information, instructions, tone and call flows are all configurable.

Call recording can be enabled where appropriate and should be configured in line with applicable privacy and consent requirements.

Bea supports SIP, call forwarding and compatible business phone configurations.

Bea follows your configured fallback rules — which may include taking a message or transferring the caller to your team.

Ready to stop missing calls?

Give your customers an answer every time — even when you're busy, closed or on the tools.

7-day free trial · No credit card required · Existing business numbers supported